Susan Scott 2 Books Set Collection, Fierce Leadership, Fierce Conversations
ISBN
9787293108989
SKU
LWP4914
Publisher
Piatkus
Free Shipping to mainland UK for orders over £50
Use code AXEL5OFF for 5% off your first order
Titles in Collection & Description
Tittle in the set:
Fierce Conversations
Fierce Leadership
Fierce Conversations:
While no single conversation is guaranteed to change the trajectory of a career, a company, a relationship, or a life, any single conversation can. In this revised edition of Fierce Conversations - the bestselling classic guide to getting your message across and getting what you want - master teacher and leader Susan Scott gives you the tools to transform the conversations central to your success, and teaches you how to fiercely and honestly cut through the noise and clutter.
Fierce Leadership:
Hire smart people. . .', 'Hold people accountable. . .', 'Focus on the client. . .' For years, these mantras have been blindly adopted by business leaders everywhere but, as Susan Scott shows, these so-called best practices are ineffectual, cost companies vast sums and drive away the most valuable employees and customers. Yet they are so deeply ingrained in our organisational culture that no one has questioned them, until now.
Shipping & Returns
Shipping
UK Mainland
- Standard (2-5 working days) - £2.99
- Standard Under 1kg (2-5 working days) - £2.50
- Express (1-3 working days) - £5.99
Free standard delivery on orders over £50.
Northern Ireland
- Orders below 5kg - £3.99 (Royal Mail)
- Orders over 5kg to 27kg - £14.99 then £15 for each additional 30kg
Return Policy
At Axelbooks.com, we strive to ensure that all our customers have a satisfactory shopping experience. However, there may be occasions when you need to return an item.
Frequently Asked Questions
What condition are the books?
All of the books on our website are brand new unless otherwise stated.
Can I track my order?
Yes - once the order is shipped an email will be sent which contains the tracking number for your order.
What should I do if I’ve entered the wrong shipping address?
Please contact us via email support@axelbooks.com as soon as so we can make this change for you.
How can I contact customer support?
You can contact us via our contact form, email address (support@axelbooks.com) or telephone 0116 261 9765
What if I’ve received a damaged or incorrect item?
Sometimes we can make mistakes, we're human. If you can reach out to us via one of the contact methods, we will work with yourself to have the issue resolved.