Contact & FAQs
Need help? Visit our FAQs or contact us for quick support.
Contact Us
You can contact us via:
Email: support@axelbooks.com
Telephone: 0116 261 9765
Important Notice: Occasionally, emails may accidentally land in our spam folder, and unfortunately, we do not actively check that folder. So, if you haven't received a response from us, kindly make use of our store's contact section to get in touch with us. We'll be happy to assist you promptly!
Frequently Asked Questions
What condition are the books?
All of the books on our website are brand new unless otherwise stated.
Can I track my order?
Yes - once the order is shipped an email will be sent which contains the tracking number for your order.
What should I do if I’ve entered the wrong shipping address?
Please contact us via email support@axelbooks.com as soon as so we can make this change for you.
How can I contact customer support?
You can contact us via our contact form, email address (support@axelbooks.com) or telephone 0116 261 9765
What if I’ve received a damaged or incorrect item?
Sometimes we can make mistakes, we're human. If you can reach out to us via one of the contact methods, we will work with yourself to have the issue resolved.
